Terms & Conditions of Service

Agreement to Terms

Welcome to Pure Disposal LLC (“Pure Disposal,” “we,” “us,” or “our“). These Terms & Conditions (“Terms“) govern your use of our website at puredisposal.com (the “Site”) and all junk removal, dumpster rental, cleanout, and related services we provide (the “Services”).

By visiting our Site, requesting a quote, booking a Service, or accepting work from our crew, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

Who we are:

Business name: Pure Disposal LLC
State of formation: Florida
Location: 1231 Westfield Dr, Fort Myers, FL 33919, United States
Phone: (239) 738-6716
Email: sales@puredisposal.com

1. Our Services

Pure Disposal LLC provides junk removal, hauling, cleanout, and dumpster rental services in Fort Myers, Florida and surrounding Southwest Florida cities, including:

Residential and commercial junk removal
Furniture, mattress, appliance, and electronics removal
Attic, garage, estate, and property cleanouts
Construction debris removal
Yard waste and scrap metal pickup
Interior demolition
Dumpster rental (where offered)

Services are performed by Pure Disposal LLC employees or authorized contractors. We are licensed and insured.

2. Quotes and Estimates

Photo quotes and phone estimates are provided based on the information and photos you share with us. Final pricing is confirmed on-site by our crew before any work begins.

Quote validity: Quotes are valid for a reasonable period from the date issued. Pricing may be reconfirmed if the quote has not been accepted within a short time or if market conditions change.

Scope changes: If the actual scope of work on-site differs from what was described in your quote (more items, heavier items, items not accessible, additional cleanup required), our crew will quote the revised price on-site and you can accept, decline, or modify the scope before work begins. No work beyond the original quote will be performed without your approval.

No obligation: Receiving a quote does not create a contract. A contract is formed only when you accept the final on-site price and our crew begins work.

3. Pricing and Payment

Pricing is based on load volume or project scope, as discussed during your quote. Starting rates are available on our Pricing page and may be adjusted for:

Heavy items (concrete, dirt, mattresses, tires, large appliances)
Hazardous materials (we don’t take these — see Section 7)
Difficult access (upper floors without elevators, long carries, narrow driveways)
After-hours or emergency service
Travel beyond our standard service area

Payment methods: We accept cash, check, major credit cards, debit cards, and digital payment (per the methods displayed at checkout or on the invoice).

Payment timing: Payment is due upon completion of the job, unless a prior commercial account arrangement is in place.

Commercial accounts: Approved commercial accounts may be invoiced on terms agreed in writing in advance. Late payments may be subject to a service charge as permitted under Florida law.

Returned payments: A fee may apply to returned checks or declined credit card charges, as permitted by Florida law.

4. Scheduling, Cancellations, and No-Shows

Scheduling: We offer same-day and 24/7 service when crew availability allows. Standard appointments are scheduled during our regular business hours. Weekend, evening, or holiday service may be available.

Arrival windows: We provide a time window (typically 2–4 hours) rather than an exact arrival time. We’ll call or text when our crew is on the way.

Delays: Weather, traffic, or earlier jobs running long may delay our arrival. We’ll keep you informed.

Cancellations by you: You may cancel or reschedule any appointment at no charge by notifying us in advance of your scheduled arrival window. Last-minute cancellations, or no-shows where our crew arrives and is unable to perform the work, may be subject to a trip fee to cover crew and travel costs. Please call or text us as soon as possible if you need to cancel or reschedule.

Cancellations by us: If we need to cancel due to weather, crew illness, equipment issues, or circumstances beyond our control, we’ll reschedule at the earliest available time with no fee.

5. Access and Property Preparation

Access: You are responsible for ensuring our crew has safe, legal access to the items being removed. This includes:

Someone being present (or giving us written permission to enter unattended)
Unlocking gates, doors, and access points
Clearing a path to items
Identifying any HOA, condo association, or shopping center rules we need to follow
Reserving freight elevators or loading docks where required

Parking: You are responsible for providing or arranging parking for our truck and trailer within a reasonable distance of the items being hauled. If parking tickets or towing fees result from parking at an address you provided, you agree to reimburse those costs.

Permits: If a permit is required for dumpster placement on a public street or for work in a historic district, you are responsible for obtaining it unless we agree in writing to obtain it on your behalf.

6. Items We Will Take

Pure Disposal LLC takes most non-hazardous residential and commercial junk, including:

Furniture, mattresses, appliances, electronics
Yard waste (branches, palm fronds, hedge trimmings)
Construction debris (drywall, lumber, roofing, concrete in agreed-upon volumes)
Household junk, boxes, clothing, toys
Scrap metal, bicycles, grills, hot tubs
Cleanout contents (attic, garage, estate, hoarding, foreclosure)
Commercial equipment (restaurant, office, retail, warehouse)

Final determination of what we will take is made by our crew on-site.

7. Items We Will NOT Take

For safety and legal reasons, we cannot take the following items. If you have any of these, we will leave them on-site and may be able to refer you to a specialist:

Hazardous waste — paint, solvents, gasoline, motor oil, pesticides, pool chemicals, batteries (large/vehicle), fluorescent bulbs with mercury
Medical waste — syringes, pharmaceuticals, biohazard material
Asbestos — any asbestos-containing material (requires licensed abatement)
Mold-contaminated materials — if visible mold is present, we may refer to a licensed mold remediation specialist
Fuel-containing equipment — vehicles, boats, lawnmowers, generators (must be fully drained of fuel and oil)
Propane tanks (full or partial)
Ammunition, firearms, explosives
Radioactive material
Human or animal remains
Illegal substances or contraband

If prohibited items are discovered mixed in with the junk after we leave your site, we reserve the right to charge an additional disposal and handling fee, and in some cases, return the items to you at your expense.

8. Donations and Recycling

Pure Disposal LLC is committed to eco-friendly disposal. When possible, we route usable items to local donation partners (Goodwill, Habitat for Humanity ReStore, charitable organizations) and recyclable materials to appropriate facilities (metal recyclers, electronics recyclers, refrigerant recovery centers).

We cannot guarantee that any specific item will be donated or recycled — the final destination depends on item condition, partner availability, and current demand. We make a reasonable effort based on our judgment.

9. Property Damage

Our crew is trained and insured, and we take reasonable care when working on your property. However:

Normal wear and tear — Minor marks, dings, or scuffs that occur during the removal of large or heavy items may be unavoidable and are not considered damage.
Pre-existing conditions — We are not responsible for damage to items, walls, floors, or structures that was present before our crew arrived.
Damage caused by our crew — If our crew causes actual damage to your property through negligence, please notify us promptly after the service by calling (239) 738-6716 or emailing sales@puredisposal.com. We will inspect, document, and if liability is confirmed, repair or compensate for reasonable damages up to the limits of our liability insurance.

Documentation required:

Photos of the damage
Date and time of the service
Description of what happened

Claims should be submitted as soon as possible after service completion so we can accurately assess the cause of the damage.

10. Liability and Insurance

Our insurance: Pure Disposal LLC carries general liability insurance. A certificate of insurance (COI) is available on request for commercial clients or property management situations.

Limitation of liability: To the fullest extent permitted by Florida law, Pure Disposal LLC’s total liability for any claim related to our Services is limited to the amount you paid for the specific Service giving rise to the claim.

No liability for:

Items of unusual, personal, or sentimental value that are mixed in with the junk being removed (you are responsible for separating keepsakes before our crew arrives)
Pre-existing damage to property or items
Delays caused by weather, traffic, or other circumstances beyond our control
Indirect, incidental, consequential, special, or punitive damages
Lost profits, lost business opportunities, or lost revenue

Items left behind: You confirm that any items our crew removes are being discarded. Once removed, items become the property of Pure Disposal LLC and will be disposed of, donated, or recycled at our discretion. We cannot retrieve items after they have been removed.

11. Customer Responsibilities

By booking a Service with Pure Disposal LLC, you agree to:

Provide accurate information about the location, scope, and items
Confirm that you have the legal authority to dispose of the items (ownership or legal possession)
Separate any items of value, importance, or sentimental significance before our crew arrives
Disclose any hazardous materials, pests, mold, or other hazards
Grant our crew safe access to the work area
Pay for the Services as agreed
Treat our crew with respect

12. Website Use

Permitted use: You may use our Site to request a quote, book Services, view our pricing, read our blog, and contact us.

Prohibited use: You agree not to:

Use the Site for any unlawful purpose
Attempt to gain unauthorized access to the Site, servers, or databases
Interfere with the Site’s functionality or security
Scrape, mirror, or copy content for commercial purposes without written permission
Impersonate another person or entity
Submit false, misleading, or fraudulent information
Transmit viruses, malware, or malicious code

We reserve the right to terminate access to any user who violates these Terms.

13. Intellectual Property

All content on puredisposal.com — including text, images, logos, graphics, videos, and the Pure Disposal LLC name and branding — is the property of Pure Disposal LLC or its licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, or create derivative works from our content without our written permission, except for personal, non-commercial use.

14. Reviews and Testimonials

Customer reviews posted on our Site, Google Business Profile, or other review platforms reflect the opinions of the individual reviewers. We may feature customer testimonials on our Site with the customer’s permission.

By submitting a review or testimonial, you grant Pure Disposal LLC the right to use your review (including your first name and city, if provided) in our marketing materials, including the Site, social media, and advertising.

We do not pay for reviews and we do not post fake reviews. If you believe a review has been incorrectly attributed to you, please contact us at sales@puredisposal.com.

15. Third-Party Services and Links

Our Site may contain links to third-party websites or services (Google Maps, social media platforms, review sites, payment processors). We are not responsible for the content, privacy practices, or terms of those third parties.

16. Disclaimers

Services provided “as is”: Pure Disposal LLC provides Services with reasonable care and skill. However, except for warranties that cannot be excluded by Florida law, we make no warranties — express or implied — about the Services, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Site provided “as is”: The Site is provided “as is” without warranties of any kind. We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses.

Pricing accuracy: We make reasonable efforts to keep pricing on our Site accurate, but prices are subject to change without notice. Final pricing is confirmed in your quote.

17. Indemnification

You agree to indemnify, defend, and hold harmless Pure Disposal LLC, its owners, employees, and contractors from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising from:

Your breach of these Terms
Your violation of any law or third-party right
Items you asked us to remove that turn out to be prohibited (Section 7)
False or misleading information you provided
Your negligence or willful misconduct

18. Governing Law and Dispute Resolution

Governing law: These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.

Venue: Any dispute, claim, or lawsuit arising from these Terms or our Services shall be brought exclusively in the state or federal courts located in Lee County, Florida. You consent to the personal jurisdiction of those courts.

Informal resolution first: Before filing any formal claim, you agree to contact us at sales@puredisposal.com and give us a reasonable opportunity to resolve the issue informally.

Attorney fees: In any dispute, the prevailing party is entitled to recover reasonable attorney fees and costs.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. The “Last Updated” date at the top of this page shows when the Terms were last revised. If we make material changes, we’ll post a notice on our Site before the changes take effect.

Your continued use of the Site or Services after any changes means you accept the updated Terms.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be interpreted to come as close as possible to its original intent while remaining enforceable.

21. Entire Agreement

These Terms, together with our Privacy Policy, make up the entire agreement between you and Pure Disposal LLC regarding the Site and Services. They supersede any prior agreements, understandings, or communications on the same subject.

22. Contact Us

If you have questions about these Terms, your Service, or any related matter, please contact us:

Opening Time:-

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: Closed

Address: 1231 Westfield Dr, Fort Myers, FL 33919, United States